Contact Us
✎
In-App Support
Message our Exchange Officer directly from your Profile tab
How It Works
For Customers
Browsing and searching for contractors is completely free. Find contractors by trade, location, or specialty. Submit work requests and negotiate terms through AI-moderated chat. No subscription required.
For Contractors
Listing your services and equipment is completely free. The AI Exchange Officer guides you through creating professional listings. The only fee is a 2.5% facilitation fee paid when both parties sign a work contract.
Contracts & Reputation
Every agreement is backed by a structured contract. Your contract history is your reputation — completed contracts build trust, while disputes are resolved within a 14-day window. Disputed and failed contracts roll off after 365 days.
Common Questions
How do I create a listing?
Use the AI Exchange Officer in the app. It guides you conversationally through listing your services, skills, equipment, and setting your service area.
What is the 2.5% facilitation fee?
A one-time 2.5% fee on the total contract value, paid by the contractor when both parties sign a work contract. This is the only fee on the platform — no subscriptions, no listing fees, no hidden charges.
What happens if there's a problem with a contract?
Either party can open a dispute on an active contract. Both sides have 14 days to communicate and reach a satisfactory resolution. If unresolved, the contract is marked as failed and rolls off your record after 365 days.
Is my personal information safe?
Yes. All contact information is privacy-gated — hidden from other users until a contract is fully created. Your data is encrypted and never shared publicly. See our Privacy Policy for full details.
How does privacy gating work?
Your phone number, email, and other contact details are hidden from other users until a contract is fully created. Both parties must sign and the facilitation fee must be paid before contact info is unlocked.
Can I use Outpost Exchange on the web?
Yes. Outpost Exchange is a web-first platform (PWA). Access it from any browser on any device. Add it to your home screen for an app-like experience — no App Store or Google Play download required.